Latest Press Releases
Epignosis Insights Tracker Finds Europe's Bioplastics Prices Defying a Global Down Trend
New quarterly pricing tracker finds European PLA carrying a roughly 40% premium over Northeast Asian pricing even as global bioplastics capacity is se...
Epignosis Insights Releases 1Q26 Global LED Chip Price Tracker as Market Signals a Turn After Two-Year Slide
Mini/Micro LED chip prices climb 21.6% year-on-year as the blended LED chip index returns to its 1Q24 starting level for the first time in nine quarte...
Epignosis Insights Research Finds First-Purchase Experience Drives Nearly Double the Customer Lifetime Value
New report shows 44% of first-year cancellations happen within 90 days of purchase, making early experience the highest-leverage moment in the custome...
Epignosis Insights Research Finds AI Sentiment Analysis Accuracy Drops Nearly 20 Points on Real-World Customer Feedback
New report shows transformer-based sentiment models exceed 96% accuracy on clean benchmark text but fall to roughly 79% once sarcasm and mixed topics...
Epignosis Insights Launches Global Green Hydrogen Price Tracker, Finds EU Auction Premiums Widening as IEA Cuts 2030 Outlook
New monthly tracker consolidates EU auction data, IEA analysis and financial-sector research into a single view of the green hydrogen market, finding...
Singapore Airlines Brand Health Report 2026: NPS Score of +46 and Second-Place Skytrax Ranking Confirm Global Leadership in Airline Customer Satisfaction
New brand-tracking research from Epignosis Insights finds Singapore Airlines leads Asia-Pacific in consumer awareness and loyalty, even as first-half...
Airbnb Brand Health Report 2026: Epignosis Insights Study Finds NPS of +58 and Category-Leading Top-of-Mind Awareness
New BrandPulse™ Travel Tracker research shows Airbnb leads the alternative-accommodation category on awareness and loyalty, even as value-for-money an...
Global Solar Module Prices Firm Up as Policy Intervention Overrides Deep Oversupply
Epignosis Insights Research Desk finds China's export module price floor is rising on coordinated government policy even as global manufacturing capac...
New Epignosis Insights Report Exposes the Gap Between Generative AI's Customer Service Promise and Real-World Performance
Report finds only about 130 vendors offer genuine agentic AI capability out of thousands making the claim, while Klarna's own disclosures show a hybri...
New Epignosis Insights Report Finds “Digital-Native Wins” Narrative Oversimplifies the Banking Experience Gap
Report finds J.D. Power's 2026 data puts neobanks below the legacy retail bank average on satisfaction, even as challenger Chime posts 27% revenue gro...
New Epignosis Insights Report Finds Churn Prediction Works — But Only Where Companies Act on the Data
Report finds U.S. wireless carriers holding postpaid churn near 0.85% while Forrester data shows most brands' customer experience quality is stagnant...
Asia Methanol Prices Reset Higher as Iran-Linked Supply Shock Reshapes Regional Trade
Epignosis Insights Research Desk finds Southeast Asia and China methanol benchmarks remain well above pre-conflict levels five months after the Strait...